Feel free to contact us
Return conditions:
30-day return policy: You have 30 days from the date you receive your product to initiate a return.
Unworn and undamaged items: We only accept returns on items that are in their original condition, unworn and undamaged, so please keep all labels and packaging materials carefully.
Original packaging: Please return the item in its original packaging to avoid transport damage.
Return process:
Contact us: To initiate a return, please contact our customer service at schemsch@yahoo.com or +49 160 96604702. Include your name, order number and reason for return.
Fill out the return form: After confirming your return request, you will receive a return form from us. Please fill out this form carefully and enclose it with your return.
Packing the return: Pack the item securely in its original packaging and enclose the return form.
Send a return: Attach the shipping label to the outside of the package and send it back to the address provided in the instructions. You are responsible for return shipping costs unless the reason for the return is a defective product or an error on our part.
Refund:
Return Inspection: After receiving your return, we will inspect the condition of the returned item.
Refund: If the verification is successful, we will refund the purchase price of the item to the original payment method. Please note that it may take up to 5 business days for your refund to be processed.
Shipping costs: Shipping costs for the original order will not be refunded unless the reason for the return is a defective product or an error on our part.
Customer service:
Our customer service team is happy to help you with any questions or concerns. You can reach us at +49 160 96604702 or by email at schemsch@yahoo.com.
We thank you for your trust in Schemsch and look forward to offering you an outstanding shopping experience.
Best regards,
Your Schemsch team :)
Data protection
1. Collection and Use of Information We collect different types of information for different purposes to provide you with and improve our Services.
1.1. Personal Information Personal information you provide to us may include your name, email address, telephone number and other information you voluntarily provide to us when you register for our services or communicate with us.
1.2. Information automatically collected We automatically collect certain information about your visit to our website, including your IP address, browser type, operating system, the date and time of your visit, and the pages visited. This information is used to improve the performance of our website and to analyze usage patterns.
Use of cookies and similar technologies We use cookies and similar tracking technologies to store your preferences, analyze the use of our services, and provide personalized content. You have the option to accept or reject cookies. However, if you reject cookies, this may affect the functionality of our website.
Use of Information We use your information to provide you with our services, process your requests, improve our services, and provide you with relevant information and advertising.
Sharing of Information We will not share your personal information with third parties without your consent, unless required by law or necessary to provide our services.
Data Security We take appropriate security measures to protect your personal information from unauthorized access, use or disclosure.
Changes to this Privacy Policy We reserve the right to change this Privacy Policy at any time. Please check this page frequently for updates. Your continued use of our Services following the posting of any changes to this Privacy Policy will mean that you accept those changes.
Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us at schemsch@yahoo.com.
Please note that this Privacy Policy may be updated from time to time to reflect legal requirements or changes to our services. It is your responsibility to stay informed of any changes.
Imprint:
Responsible for content: Frederik Tiilikainen
Phone: +49 16096604702 Email: schemsch@yahoo.com
Managing Director: Frederik Tiilikainen
VAT identification number according to § 27a UStG: DE72782726
Responsible for the content according to § 55 para. 2 RStV: Frederik Tiilikainen
Disclaimer:
Despite careful control of the content, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content.
Copyright:
The content and works on these pages created by the site operators are subject to German copyright law. Duplication, processing, distribution and any type of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use.
Online Dispute Resolution (OS):
The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr. Our email address can be found above in the imprint. We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.